Android

Find your device, operating system, and game version
If you contact our support team, you may be asked to share your device, operating system (OS), and game version. This information is important because it he...
Wed, 28 Jun, 2023 at 12:21 PM
Google Play Store download issues
Please check the troubleshooting steps below if you're unable to download any of our games from the Google Play Store. Make sure you're logged i...
Wed, 28 Jun, 2023 at 1:18 PM
View Google Play orders
You can check if the payment went through in the Play Store app or on the Google Play web page: Check payment with the Play Store app Open the Google...
Mon, 24 Jan, 2022 at 12:05 PM
How to request a refund in Android
If you want a refund because of a technical issue you're having, send a ticket to our Support Team. We would love to help you! If instead, you wish to p...
Mon, 24 Jan, 2022 at 12:05 PM
Share games with Google Family library
With Google Play Family you can share purchased apps including any of our games, with up to 5 family members. In-app purchases can't be shared due to re...
Mon, 24 Jan, 2022 at 12:06 PM
How to delete game progress on Android
Deleting a game slot directly in-game will not work because the progress will sync back if the cloud save is enabled. This is because your cloud save data i...
Fri, 28 Jan, 2022 at 3:16 PM