Problem

The game starts but the window is completely black/white.



Causes

  • Outdated or incompatible OpenGL drivers
  • Not enough VRAM to show the game in the specified resolution


Solutions:

  • Install updated video drivers from the GPU manufacturer. See OpenGL drivers troubleshooting
  • Reduce the game resolution in the game settings window shown when the game is launched.
  • Play the game in lower image quality (HD instead of Full HD).
Need help?
Please send a ticket to our Support Team. Let us know the steps you've already taken, and we'll look into it!