If you have pre-ordered the game, you can claim your gift by following these steps:
1- On the map's screen, tap the Shop icon.
2- Scroll to the right of the screen to find your gift and tap on it.
3- Once you claim it, you can check your new items by selecting the Items icon on the map's screen.
If you have any doubts or you do not receive your gift after these steps, please contact our Support Team.