Your purchases should sync automatically as long as you're connected to the same Google Account. However, if you find you're missing your purchased Towers or Heroes, please follow these steps:
Make sure you're logged in to the right account
It's likely you may have logged in to a different account. To check your current Google Play Account:
- Open Google Play Store app
- Tap the circle in the top right corner. It will have your current account avatar or initials.
- Your Current Account email address will be displayed on the top.
- If needed, tap the down arrow and change to the correct account.
Check that Cloud Save is enabled
Open your game, go to the Options menu, and check that Google Play save is enabled.
Restart the gameClose the game, and open it again from the Google Play Games Library
Didn't work? Don't despair!
Send a ticket to our Support Team letting us know which google account you used for the purchases.
We'll fix this right away and do a manual restore for you.