If you want a refund because of a technical issue you're having, send a ticket to our Support Team. We would love to help you!  If instead, you wish to proceed with the refund of an app or in-app, follow these steps:

Request a refund for recent purchases

  • Sign in to reportaproblem.apple.com
  • Tap or click "I'd like to," then choose "Request a refund."
  • Choose the reason why you want a refund, then choose Next.
  • Choose the app or in-app and then choose Submit.
  • Allow up to 48 hours to receive an update.

If you need anything else

Please feel free to to contact us directly. We'll get back to you right away!